Search Results

Unhappy with our service? Follow our complaints process here Complaints Process Ark Mediation Ltd Complaints Policy 1. Introduction Ark Mediation Ltd is committed to providing high-quality mediation services. We welcome feedback from our clients to help us improve our services. If you are dissatisfied with any aspect of our service, we encourage you to raise your concerns so we can address them appropriately and maintain our standards. 2. Purpose of This Policy This policy outlines how Ark Mediation Ltd will handle complaints, ensuring that they are dealt with in a fair, prompt, and respectful manner. Our goal is to resolve complaints effectively and learn from them to prevent similar issues in the future. 3. Scope This complaints policy applies to all clients, potential clients, and any other individual or organisation interacting with Ark Mediation. It covers complaints related to the services provided by Ark Mediation Ltd, the conduct of our staff, and any issues that may arise during the course of mediation. 4. Making a Complaint If you wish to make a complaint, you may do so in writing, by email, or by phone. Complaints should be directed to our Complaints Officer as follows: Complaints Officer Ark Mediation Ltd Email: contact@arkmediation.co.uk Phone: 0330 043 6360 To help us handle your complaint effectively, please include the following information: • Your name and contact details • A clear description of your complaint, including relevant dates and the names of any staff involved • Any documents or other information you feel are relevant to your complaint 5. Complaints Handling Procedure 1. Acknowledgement We will acknowledge receipt of your complaint within 10 working days. Our Complaints Officer will review your complaint and may contact you for further information if necessary. 2. Investigation We will conduct a thorough and impartial investigation of your complaint. This may involve speaking to relevant staff, reviewing records, and gathering any additional information needed to understand the issue. 3. Response Within 20 working days of acknowledging your complaint, we will provide you with a formal response outlining the outcome of our investigation. If further time is required, we will keep you informed of the reasons for the delay and provide a new timeframe. 4. Resolution and Actions If your complaint is upheld, we will take appropriate action to address the issue and prevent it from reoccurring. This may include issuing an apology, providing additional support, or implementing procedural changes. 6. Appeals Process If you are not satisfied with the outcome of your complaint, you may request a review of the decision by contacting us within 10 working days of receiving our response. A senior member of the Ark Mediation Ltd team will re-evaluate your complaint and provide a final response within 15 working days. 7. Confidentiality We treat all complaints with strict confidentiality and handle them in accordance with our data protection policy. Information related to complaints is shared only with those directly involved in addressing the issue. 8. Continuous Improvement Ark Mediation Ltd views complaints as an opportunity to improve our services. We keep records of all complaints and monitor patterns to identify areas for development, ensuring that we consistently provide the best possible service to our clients. 9. Contact Us If you have any questions about this complaints policy or need assistance with making a complaint, please contact us using the details provided above.

Meet Ark Mediation's experienced family mediators. FMC accredited experts helping families reach positive agreements. Free consultation available Meet the team Professional Mediators with Over 800 Cases Handled Romina Kamran Lead Mediator Since founding ark mediation in 2019, Romina has been dedicated to helping families find resolution and understanding as a fully accredited family mediator and member of the Family Mediation Council. Her career in mediation is built on a foundation of exceptional interpersonal skills honed during a successful corporate career in commercial sales and partnership development for technology companies in the digital communication and security industry. Over the years, Romina has handled many cases, including complex family mediation scenarios involving parental disputes and civil or workplace conflicts. Her empathetic yet pragmatic approach ensures that parties feel heard and supported as they work toward mutually agreeable solutions. In addition to her mediation practice, Romina is also a qualified PPC (Professional Practice Consultant) as of 2024, a role that enables her to train and mentor aspiring mediators seeking accreditation. This leadership role highlights her dedication to raising the standards of the mediation profession and sharing her expertise with the next generation of mediators. Rebecca Semple Trained Mediator Rebecca is a trained Family Mediator registered with the Family Mediation Council (FMC) and a member of the Family Mediators Association. She is committed to continuous professional growth, undertaking regular supervision and advanced training as she works towards full FMC Accreditation. With a rich background spanning midwifery, NHS management, systems and change management, education governance, early years family support, and community-based environmental projects, Rebecca brings a unique blend of empathy, professionalism, and practical insight to her mediation work. Her passion lies in helping families, children, and teams navigate periods of emotional or financial change with understanding and respect. Calm and compassionate by nature, Rebecca believes deeply in the power of effective communication to reduce conflict and create lasting solutions. She feels privileged to guide families through the mediation process - helping them find clarity, balance, and a way forward. Rob Dickinson Workplace ADR Specialist Rob is one of Ark Mediation’s service-network partners and our lead expert in workplace conflict resolution and alternative dispute resolution (ADR). He brings a unique approach to managing and de-escalating workplace disputes by applying the structured techniques used by hostage negotiators. With a strong focus on prevention and mitigation, Rob not only has the specialised training to defuse conflict effectively but also provides organisations with tailored training and tools to prevent disputes from escalating in the first place. A former member of the UK Police’s elite Hostage and Crisis Negotiation Unit (HCNU), Rob served for over a decade as a negotiator and spent five years as a national directing staff member, training and assessing the next generation of hostage and crisis negotiators across the UK and internationally. In addition, he has extensive experience as an Incident Manager for major and critical incidents - events that can significantly impact an organisation’s reputation - including firearms incidents, high-speed pursuits, public order situations, and missing persons cases. Since leaving the police, Rob has remained committed to public service by supporting suicide prevention charities, sharing his expertise through training and education to help save lives. Daveena Ogene Trained Mediator Daveena qualified as a solicitor in 2006 and brings a unique blend of experience to family mediation. Her nine years as a public law children solicitor gave her deep insight into child welfare and the complexities families face during difficult times. As Head of Case Management at the Solicitors Disciplinary Tribunal, she developed strong skills in maintaining impartiality, managing sensitive disputes, and creating procedural fairness for all users. Her work leading digital transformation initiatives, including remote hearings, means she is comfortable facilitating mediation in various formats to suit families' needs. More recent roles as a public law lawyer on a high-profile public inquiry and as Senior Specialist Legal Editor for Thomson Reuters’ Practical Law have further strengthened her ability to navigate complex, sensitive situations with clarity and professionalism. Daveena completed her family mediation training in 2024. She is registered with the Family Mediation Council and is a member of the College of Mediators. Daveena is committed to helping families resolve conflicts in ways that empower individuals to create lasting solutions. Outside of her professional work, Daveena is passionate about advancing opportunities for young people. As a member of the Advisory Council for the Royal Philharmonic Orchestra, she supports initiatives that connect young people with orchestral music. Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit

Ark Mediation has been featured in the Spring edition of Juno - a natural parenting publication Ark Mediation have been featured in the Spring edition of Juno Magazine. About Juno JUNO is a natural parenting magazine that inspires and supports families through its range of features, columns and artwork. Established in 2003, it is published six times a year, in February, April, June, August, October and December. The editorial is broad, covering all aspects of family life for all ages. JUNO is loved by many readers for its articles that share personal experiences and reflections, and for the beautiful and striking images and illustrations from a range of artists. JUNO offers fresh perspectives in this fast-paced technological world, creating a non-judgemental community for those who are keen to follow “a natural approach to family life”. There are columns on home-education, empowered birth, teens and nutrition; interviews, craft and recipe ideas and a mix of features that can help readers make informed choices as they journey through the joys and challenges of parenting. Where to buy your Copy of Juno JUNO is available through WH Smiths, independent retailers, online at www.junomagazine.com and as a digital edition from the following links: https://itunes.apple.com/gb/app/juno-magazine/id694718174?mt=8 http://www.exacteditions.com/read/juno Through the Exactly App for Android devices: https://play.google.com/store/apps/details?id=com.exacteditions.android.androidpaper&hl=en Three reasons to read Juno INFORMATION – supportive features from families sharing experiences INSPIRATION – reviews to help you make sustainable choices INCLUSION – making everyone feel welcome in the community

Call us on 0330 043 6360. Book a FREE consultation to get started and learn about how we can resolve conflicts effectively Contact us Use the form below to request a call back. We aim to respond within 24 hours of an enquiry (business days). We offer mediation both in-person (in the South East of England) and over video call for nationwide clients. For our locations, please see mediation hub information further down. Call us on 0330 043 6360 Email contact@arkmediation.co.uk Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit Our mediation hubs South East mediation hubs. AYLESBURY Gatehouse Way HP19 8DB MARLOW Buckinghamshire SL7 1EY HIGH WYCOMBE The Hub Union Baptist Church Easton St HP11 1NJ PRINCES RISBOROUGH Lacey Green Main Road HP27 OQT BERKHAMSTED 10-12 Clarence Road Depot HP4 3AS TRING 9 Akeman Street HP23 6AA CHESHAM Chartridge Lane HP5 2RG WENDOVER Wendover Health Centre HP22 6LD GREAT MISSENDEN Missenden Abbey London Road HP16 0BD CHALFONT ST GILES Town Field Lane HP8 4QG Contact Us FAQs How can I get in touch with Ark Mediation? You can contact us by calling 0330 043 6360 or by emailing contact@arkmediation.co.uk. Alternatively, you can fill out the contact form on our Contact Us page Where are your family mediation hubs located? Our mediation hubs are located across the South East of England, including Aylesbury, Marlow, High Wycombe, Princes Risborough, Berkhamsted, Tring, Chesham, Wendover, Great Missenden, and Chalfont St Giles. We cover other parts of England via remote and virtual mediation Do you offer virtual mediation sessions? Yes, we offer mediation sessions via video call for clients nationwide How quickly can I expect a response after contacting Ark Mediation? We aim to respond to all enquiries within 24 hours on business days What are your operating hours? Our mediators can offer mediation sessions outside of standard business hours to accommodate your schedule

Discover Ark Mediation's simple 4-step family mediation process. From MIAM to final agreement, learn how we help families resolve disputes effectively What is the family mediation process The law in England now requires all couples to demonstrate they have attempted to resolve separation disputes through mediation. Whilst a mediator cannot issue you your divorce, the mediation process will prepare you with all the necessary documentation to help you avoid the need to attend court and prevent against lengthy drawn out court hearings over issues such as child maintenance, financial settlements etc. At ark mediation we will work closely with you and the other party to ensure a quick, robust and amicable outcome. 1. MIAM - Initial Meeting At ark mediation, your mediation journey follow four key stages: 1. The Initial meeting , and a requirement by the courts, also know as a MIAM (Mediation Information and Assessment Meeting) 2. Mediation Sessions , offered in various formats to suit your needs e.g. shuttle mediation in high-conflict situations, child inclusive mediation where kids are involved, and other formats 3. Outcome , resulting in documents drafted by your mediator to confirm what you agree upon. These can be made legally binding 4. Post-mediation six month check in with your mediator to see how things are going 2. Mediation Sessions The mediator brings all parties together in joint sessions where open and respectful communication is encouraged. During these sessions, participants have the opportunity to express their perspectives, interests and needs. The mediator facilitates the conversation, promotes understanding and helps identify areas of agreement and disagreement. We recognise sometimes it is too difficult for individuals seeking mediation to participate in a joint session. Ark mediation can provide shuttle mediation to overcome this. In cases involving children, and where a child needs to be included as part of the mediation process, our team are trained in Child Inclusive Mediation (CIM) and qualified to speak with children aged 10 years and above. Younger children maybe considered on a case-by-case basis. Read more here . Our team are also trained to deal with cases that are circumstances involving 3. Outcome - Agreement & Documentation The mediator assists the parties in generating and evaluating possible solutions. They help participants explore different options, consider the consequences of their decisions and find creative ways to meet their interests and needs. When the parties reach a mutually satisfactory agreement, the mediator assists in documenting the agreement in writing. The agreement may cover various aspects such as parenting plans, division of assets, financial arrangements and any other relevant matters. The agreement can be made legally binding by a qualified solicitor. With a fixed legal package from ark mediation, we can take care of this for you, or you can secure the services of a solicitor of your choosing. 4. Implementation and Six-Month Follow Up After the agreement is reached the parties may need to take steps to implement the agreed-upon terms. The mediator can provide guidance on the necessary actions and support the parties to address any challenges that may arise during the implementation process. It is important to note that Family Mediation is a voluntary process and the mediator remains neutral throughout. The mediator does not make decisions for the parties but instead facilitates their communication and helps them find their own solutions. The goal is to promote understanding, improve communication and foster cooperative relationships within the family. Ark mediation offer all clients a free six-month follow up session. This is an opportunity to make further enhancements to your agreement based on how things are going. Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM? Mediation Process FAQs How long does the mediation process take? The number of sessions depends on the complexity of the issues. A straightforward case may be resolved in one or two sessions, while financial disputes or more complex cases might require three to five sessions. Each session typically lasts 60-90 minutes Is family mediation confidential? Yes, mediation is entirely confidential. Discussions cannot be used as evidence in court, except in cases involving safeguarding concerns, criminal activity, or financial fraud What are the benefits of family mediation over court? 1. Quicker: Mediation takes weeks, while court cases can take months or years 2. Cheaper: Mediation is significantly less expensive than legal proceedings 3. Less stressful: A cooperative process rather than an adversarial legal battle 4. Confidential: Unlike court cases, mediation remains private 5. Better for children: Focuses on reducing conflict and prioritising their well-being

Choose mediation over court. Save time, reduce costs and maintain better relationships. 87% success rate. Free consultation available In 2024, the average cost of divorce in the UK stood at £17,561, and with inflation it’s only getting more expensive. Why choose mediation over court? Mediation is a structured, voluntary process where an independent and impartial mediator helps individuals or groups in conflict to reach a mutually acceptable resolution. Unlike court proceedings, which can be costly, time-consuming, and adversarial, mediation focuses on collaboration, confidentiality, and fairness. It allows parties to have control over the outcome, rather than having a decision imposed by a judge. Mediation is widely used in family disputes, workplace conflicts, commercial disagreements, and community issues, offering a practical alternative to litigation. Our Mediation Focus 1. Family Mediation Family mediation is commonly used in cases of separation, divorce, child arrangements, and financial settlements. It helps parents and couples resolve disputes about co-parenting, division of assets, child maintenance, and property matters in a structured and supportive environment. Mediators facilitate open discussions, ensuring that both parties’ views are heard while focusing on solutions that work for everyone involved, especially children. 2. Workplace Mediation Workplace mediation helps resolve conflicts between employees, teams, or management, addressing issues like harassment, discrimination, communication breakdowns, or contractual disputes. It is a confidential and voluntary process that encourages open dialogue, restoring professional relationships while preventing costly and disruptive tribunal claims. The Principles of Alternative Dispute Resolution (ADR) Mediation is a key form of Alternative Dispute Resolution (ADR), which promotes out-of-court settlements in a fair and efficient manner. The key principles of ADR and mediation include: Voluntary Participation – Parties engage in mediation by choice, fostering a more cooperative approach to conflict resolution. Neutrality & Impartiality – Mediators remain unbiased, guiding discussions to ensure balanced decision-making. Confidentiality – Discussions in mediation remain private, unlike court proceedings, which are public. Control Over Outcomes – Unlike litigation, where a judge makes the final ruling, mediation empowers parties to reach their own agreement. Cost-Effective & Time-Saving – Mediation is significantly cheaper and faster than going to court, reducing financial and emotional stress. Future-Focused Solutions – Mediation is about finding practical, forward-thinking solutions, rather than dwelling on past grievances. Why Choose Mediation Over Court? Mediation offers a less confrontational, more cost-effective, and time-efficient alternative to resolving disputes compared to court proceedings. It preserves relationships, minimizes stress, and allows parties to craft their own solutions instead of having a legally binding decision imposed on them. Courts increasingly encourage mediation before litigation, recognizing its effectiveness in reducing conflict and promoting long-term resolution. If you are facing a dispute—whether family-related, workplace-based, or commercial—consider mediation as a faster, fairer, and more constructive way to reach a resolution. Contact us today to find out how mediation can help you move forward. Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit Mediation and ADR FAQs What is Alternative Dispute Resolution (ADR), and how does it differ from going to court? ADR refers to methods of resolving disputes without going to court, including mediation, arbitration, and conciliation. It is typically faster, more cost-effective, and less adversarial than litigation, allowing parties to retain control over the outcome rather than having a decision imposed by a judge Is mediation legally required before taking a dispute to court in the UK? In many cases, particularly in family disputes, attending a Mediation Information and Assessment Meeting (MIAM) is a legal requirement before applying to court, unless an exemption applies. For civil and commercial disputes, courts strongly encourage mediation and may penalise parties for refusing to mediate without good reason How long does mediation take compared to a court case? Mediation is significantly quicker than court proceedings. A mediation session can take place within weeks, and many disputes are resolved in one or two sessions. In contrast, court cases can take months or even years, especially if they go to trial What happens if mediation does not result in an agreement? If mediation is unsuccessful, parties retain the right to proceed to court or arbitration. The mediation process remains confidential, so discussions cannot be used as evidence in court. Mediators can issue an FM1 form (for family cases) or a certificate stating that mediation was attempted but did not result in an agreement Is mediation legally binding in the UK? No, mediation agreements are not automatically legally binding. However, parties can formalize their agreement through a solicitor, who can draft a Consent Order (for family cases) or a Settlement Agreement (for commercial disputes), making the terms enforceable by a court

Cultural diversity in mediation acknowledges the importance of religion, customs, and heritage in family mediation. Contact us for more information What is culturally aware mediation Culturally diverse mediation acknowledges the importance of religion, customs, and heritage in family dynamics and separation agreements. This service is ideal for couples who: Come from different religious or cultural backgrounds Need mediation that respects Islamic, Hindu, Jewish, Sikh, or other faith-based values Want a process that considers family honor, traditions, and religious obligations Are navigating divorce or separation in a way that aligns with their cultural identity Why choose culturally aware mediation Respect for Religious & Cultural Values – We consider the spiritual, moral, and community aspects of family disputes. Neutral & Understanding Approach – Our mediators are trained to navigate sensitive topics with cultural awareness. Confidential & Non-Judgmental – Discussions remain private, and we provide a safe space for open dialogue. Tailored Solutions – Agreements are designed to reflect both legal and cultural considerations. Faster & More Cost-Effective – Avoid lengthy court battles while reaching a resolution that suits your family's needs. How does this type of mediation work Initial Consultation – We discuss your cultural and religious needs to ensure an inclusive approach. Understanding Priorities – Identifying key concerns such as child upbringing, financial settlements, and family expectations. Facilitated Discussions – Structured conversations that allow both parties to express their perspectives. Agreement Drafting – A Memorandum of Understanding is created to document the agreed-upon terms. Legal Considerations – We collaborate with faith-based or legal advisors where necessary to finalise agreements. Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit Who can benefit from this type of mediation Couples from different religious backgrounds seeking a fair separation process. Families who prioritize cultural and faith-based decision-making. Parents who wish to establish co-parenting arrangements that align with their values. Extended families seeking mediation over inheritance, traditions, or family roles. Start Your Mediation Journey Today Our professional mediators provide a culturally sensitive approach to resolving disputes while ensuring fairness and mutual respect. Call us on 0330 043 6360 Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM? CULTURALLY AWARE MEDIATION FAQs Can mediation consider extended family involvement? Yes, mediation can include discussions about family expectations, parental influence, and community involvement while ensuring a fair and balanced outcome What issues can culturally aware mediation help with? It can assist with child arrangements, financial settlements, extended family involvement, religious obligations, and culturally specific expectations in separation or divorce Can a mediator understand my religious or cultural values? Yes, culturally aware mediators are trained to be sensitive to different cultures and faiths, and they may consult with specialist advisors or community leaders when needed Can culturally aware mediation help with religious divorce? Yes, mediation can facilitate discussions on religious divorce requirements (such as Islamic Talaq, Jewish Get, or Hindu annulments) alongside legal separation agreements Is culturally aware mediation legally binding? No, but agreements can be formalised into a Consent Order by a solicitor, making them legally enforceable

An enhanced model of family mediation allowing clients to have their solicitor present during the mediation process. Contact us for more information A modern approach to family mediation Hybrid Family Mediation, is an innovative model that allows clients to bring their legal representatives, such as solicitors, into the mediation process. This approach enables faster decision-making by ensuring that legal advice is available in real time, allowing couples to reach fair and informed agreements more efficiently. What is hybrid mediation Hybrid mediation is a flexible and structured process that integrates legal representation within the mediation sessions. This service is particularly beneficial for couples who: Need real-time legal advice during mediation. Want to make quicker, informed decisions without waiting for separate legal consultations. Have complex financial arrangements requiring solicitor input. Seek a more collaborative and problem-solving approach to separation or divorce The advantages of hybrid mediation Immediate Legal Guidance – Clients receive real-time legal advice from their solicitors during the session. Faster Decision-Making – No delays in consulting lawyers between sessions; agreements can be reached more quickly. Cost-Effective – Reduces the need for lengthy solicitor negotiations outside of mediation. Tailored & Flexible – Works for both financial and child-related disputes, adapting to your unique needs. Reduces Conflict – Encourages cooperation by keeping legal professionals involved in a non-adversarial setting. Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit How does hybrid mediation work Initial Consultation – We assess whether hybrid mediation is the right approach for your case. Preparation & Disclosure – Legal representatives help clients prepare necessary financial disclosures and documents. Mediation Sessions with Solicitors – Structured discussions take place with both parties and their legal representatives present. Agreement Drafting – Decisions made during mediation are formalised into a Memorandum of Understanding. Legal Finalisation – With legal advice provided in real time, agreements can be quickly converted into a legally binding Consent Order Start Your Mediation Journey Today If you are going through a divorce, separation, family asset dispute or need support on aspects of child arrangements, call our team today. Call us on 0330 043 6360

Family mediation services in England. Expert help with divorce mediation, children & financial disputes. Free consultation - Ark Mediation The Family Mediation Specialists Our team of Accredited Mediators has been helping families and clients reach amicable agreements since 2019. Do I Need a MIAM? Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting We have been featured in the Spring edition of Juno, read more > 24hr MIAM Child-Inclusive Mediation Complex Asset Settlement Family Mediation Voucher Scheme Why use mediation? Did you know that mediation in the UK boasts a success rate of approximately 77%, with most cases reaching full or partial agreements. At ark mediation , we resolve disputes without the stress and expense of court. We support people going through challenges such as divorce , financial settlements , child arrangements , and workplace disputes . Our experienced mediators are fully trained, qualified, and affiliated with organisations such as the Family Mediation Council (FMC), ensuring a professional and compassionate approach to every case. Free Consultation Our Services Family mediation is a voluntary and confidential process that helps separating or divorcing couples resolve disputes without going to court. A trained mediator acts as a neutral third party, guiding discussions to help both parties reach fair agreements on issues such as finances, property, and child arrangements. Mediation is often quicker, less stressful, and more cost-effective than legal proceedings. It also promotes open communication, helping families find practical solutions that work for everyone involved - especially children. In the UK, mediation is encouraged by the courts, and in most cases, attending an initial meeting called the Mediation Information and Assessment Meeting (MIAM) is required before taking family disputes to court. If you're struggling to agree financial settlements as part of a separation, child parenting plans, spousal maintenance or even a consent order to finalise your divorce, then family mediation is the pathway for you. Our comprehensive service and specialist team are here to help. Family Mediation We recognise each family situation is unique and sometimes you may require specialised support. Our full range of services include the following; STANDARD SERVICES Initial Mediation (MIAM) Child-Inclusive Mediation Joint and Shuttle Mediation Mediation Court Forms Mediation Documents Post-Mediation Follow-Ups SPECIALIST SERVICES Fast Track MIAM (24 hours) Culturally Diverse Families Neurodiverse Family Dynamics Complex Asset Mediation Cross Border Family Mediation Post-Mediation Legal Forms Learn More About Our Family Mediation >> Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM? Ask us about Court Forms Court forms (Form A and C100) are included FREE when you book a MIAM with us. Prices start at £130 Read More Ask about the £500 Family Voucher Scheme A government initiative that provides a financial contribution of up to £500 towards the cost of family mediation. Read More Other Mediation Services Hybrid Mediation An advanced model that allows clients to have their legal representative present during family mediation sessions, enabling legal advice in real-time and facilitating quicker, more informed decision-making. Read More Culturally Inclusive Mediation Culturally diverse and culturally aware family mediation respects and integrates different cultural backgrounds, beliefs, and values, ensuring a fair, inclusive, and sensitive approach to resolving family disputes. Read More Workplace Mediation Restore workplace balance and professional conduct. Avoid disputes and conflict that leads to costly tribunal processes and a negative environment for other employees. Read More What our clients say about us Discover how ark mediation has helped families and clients in times of change. “I didn't know where to start and why I needed to mediate, until I spoke to Romina. She immediately put my mind at ease from the very first call and talked me through all the options I had. I'd definitely say mediation is a better route than solicitors - which is where my ex-wife and I were stuck for some time. Thank you for your help!" Jamie K, Rugby (UK) "The team at Ark are amazing mediators. My situation was complex because of my religious background. Most solicitors I spoke to didn't understand this dynamic and I struggled to find the right kind of support. Working with a team like ark was absolutely the right thing for me and my family. They navigated this difference with sensitivity, ultimately getting us to a good place. Thank you, ark! Najda Kadir, St John's Wood “We were headed down the court route, which is something I couldn't really afford because I didn't have the same income as my ex. I found Romina's details on the national family mediation website and after speaking to her I realised mediation was the best way to go. She managed to get my ex-husband around the table with me and we worked on our issues like adults. Thank you so much.” Lily Kirk, Chesham Free Consultation Family Mediation FAQs How does family mediation work? Family mediation has three main stages. 1. Initial Meeting, also known as a MIAM where each party meets the mediator separately to assess suitability; 2. Joint Mediation Sessions, when both parties discuss their issues with the mediator's guidance; 3. Agreement Drafting, takes place when agreements are reach. This summary document outlines the agreed terms and can be made into a legally binding document through a solicitor Do I have to attend family mediation? Mediation is voluntary, but in most cases, you must attend a Mediation Information and Assessment Meeting (MIAM) before applying to court for child or financial disputes, unless an exemption applies (e.g., domestic abuse) Is mediation legally binding? No, mediation agreements are not legally binding. However, once both parties agree, a solicitor can draft a Consent Order, which the court can approve to make it legally binding. Ark Mediation offer a full service package solution where we can facilitate drafting of legal documents What issues can be discussed in family mediation? Mediation covers various family issues, including: 1. Child arrangements (custody, visitation, schooling, holidays) 2. Financial settlements (division of property, assets, pensions) 3. Spousal or child maintenance 4. Communication strategies for co-parenting 5. Any other family disputes related to separation or divorce How long does mediation take? It depends on the complexity of the case. Simple cases may take 1-2 sessions, while more complex disputes (e.g., financial settlements) can require 3-5 sessions or more What happens if we can’t reach an agreement? If mediation fails, the mediator will issue a ‘mediator’s certificate’ (FM1 form), allowing either party to apply to court. However, courts often prefer parties to have attempted mediation before legal proceedings Can I bring my solicitor to mediation? Typically, mediation is conducted without solicitors present, however Ark Mediation offer an advanced model called Hybrid Mediation where clients can attend with their legal representative. This allows for real time legal advice and faster decision making How much does family mediation cost? Costs vary based on your particular circumstances but typically, your initial meeting (MIAM) and any subsequent joint mediation sessions start from £130 per person. Our end-to-end packages including mediation and formalising your agreement through a solicitor start at £799 What if my ex-partner refuses mediation? Mediation is voluntary, and if your ex refuses to attend, you can still proceed with a court application. The mediator will issue a form confirming the attempt to mediate Can mediation help with high-conflict situations? Yes, mediators are trained to manage conflict and ensure a safe discussion environment. In shuttle mediation, parties are in separate rooms, and the mediator moves between them to facilitate negotiation What are the benefits of mediation over court? 1. Faster & cheaper than court 2. Less adversarial – encourages cooperation 3. More control – parties make decisions, not a judge 4. Confidential – discussions remain private 5. Better for children – encourages positive co-parenting Free Consultation

Family Mediation using child therapy as an effective approach for children with ADHD, dyslexia or sensory processing disorders. Contact us today for more information What is neurodiverse family mediation Child mediation using child therapy is an effective approach for supporting neurodiverse children (such as those with autism, ADHD, dyslexia, or sensory processing disorders) in family mediation. It ensures that their unique needs and communication styles are considered when making decisions about child arrangements, co-parenting, and family transitions. Key Aspects of Child Mediation for Neurodiverse Children: Child-Centered Approach: Mediation prioritises the child’s needs, emotions, and well-being, ensuring they feel safe and heard during family transitions. Use of Child Therapists: Specialist child therapists or child psychologists may be involved to help interpret the child’s preferences, using methods suited to neurodiverse children (e.g., play therapy, art therapy, or sensory-based communication). Tailored Communication Methods: Neurodiverse children may struggle with verbal expression, so mediators use visual aids, structured routines, social stories, and simplified language to ensure their views are understood. Shuttle Mediation for Sensory-Sensitive Children: If face-to-face sessions are overwhelming, shuttle mediation (where information is passed between parents separately) can be used to reduce stress and anxiety. Parental Support & Education: Parents are guided on how to create structured, consistent co-parenting plans that accommodate the child’s sensory and emotional needs. Therapeutic Interventions: Mediation may incorporate child therapy techniques to help the child process changes, express their emotions safely, and develop coping strategies for family adjustments. Benefits of Child Mediation with Therapy for Neurodiverse Children: • Ensures child-focused decision-making that aligns with their unique needs. • Reduces stress and anxiety for children during family disputes. • Helps parents create realistic, structured parenting plans. • Provides an inclusive space where neurodiverse children can express their thoughts in a comfortable way. Start Your Mediation Journey Today If you are going through a divorce or separation, where children with neurodiverse needs are involved, call our team today. Call us on 0330 043 6360 Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit NEURODIVERSE MEDIATION FAQs What is child mediation? Child mediation helps families resolve disputes about children after separation or divorce with the help of a neutral mediator How does therapy help neurodiverse children in mediation? Therapy supports neurodiverse children by helping them express their feelings through play, art, or structured communication Can neurodiverse children take part in mediation? Yes, they can participate directly or through a mediator or therapist who shares their views with parents What if my child finds it hard to communicate? Mediators use visual aids, simple language, and non-verbal methods to help children express themselves

Discover how mediation can help you avoid court, reduce stress, and reach fairer agreements on family, relationship, and financial issues Do I Need a MIAM? Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting What is family mediation 43% of marriages in the UK end in divorce so it’s important to recognise the changing landscape of divorce. One such change is the trend around Mediation, also known as ADR (Alternative Dispute Resolution). The primary goal of mediation is to make divorce proceedings more efficient, reduce conflict, and to support couples in finding long term solutions. Family mediators are trained to work with people in situations where the relationship or marriage has broken down. Our team come from professional backgrounds including law, psychology and various therapy-related professions, and are highly skilled at navigating these types of high-conflict situations. Unlike the court system, you stay in control at every step of the journey. How does family mediation work At ark mediation, your mediation journey follows four key stages: 1. The Initial meeting , and a requirement by the courts, is known as a MIAM (Mediation Information and Assessment Meeting) 2. Mediation Sessions , offered in various formats to suit your needs e.g. shuttle mediation in high-conflict situations, child inclusive mediation where kids are involved, and other formats 3. Outcome , resulting in documents drafted by your mediator to confirm what you agree upon. These can be made legally binding 4. Post-mediation six month check in with your mediator to see how things are going What are the benefits of family mediation Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit Take control and have more say on the outcome you desire. Unlike the legal route, where a court judge will enforce decisions upon you, mediation can help empower you to take the right decisions Mediators can often eliminate the conflict between you and your partner by providing pragmatic and impartial guidance . This is especially important where children are concerned and can help both sets of parents keep a level head Unlike the legal court system where decisions can be binding, mediation offers flexibility where agreements can be adapted based on your changing circumstances, for example as your children get older and have different needs Mediation can be quicker, significantly more cost effective and offers a better route to resolving disagreements compared to long drawn-out court battles Read our blog article here for more helpful information and advice, or contact us now for a free consultation. How long does family mediation take The length of family mediation depends on the complexity of the issues and the willingness of both parties to reach an agreement. On average, most cases are resolved within 2 to 4 sessions, with each session lasting around 60 to 90 minutes. Simpler cases, such as basic child arrangements, may be settled in just one or two sessions, while more complex financial disputes can take several sessions. Compared to court proceedings, mediation is significantly faster, often concluding within a few weeks to a couple of months, rather than months or years in court. Start Your Mediation Journey Today If you are going through a divorce, separation, family asset dispute or need support on aspects of child arrangements, call our team today. Call us on 0330 043 6360 Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM? Learn more about a MIAM The first step in your mediation journey is a MIAM, otherwise known as the initial meeting. Read More What is the £500 Family Voucher Scheme? A government initiative that provides a financial contribution of up to £500 towards the cost of family mediation. Read More Learn more about Neurodiverse Family Dynamics For families with specific needs including neurodiverse dynamics. Read More Learn about our fixed Legal Packages A comprehensive end-to-end package including mediation and post-mediation legal sufeguarding. Read More Family Mediation FAQs How does family mediation work? Family mediation has three main stages. 1. Initial Meeting, also known as a MIAM where each party meets the mediator separately to assess suitability; 2. Joint Mediation Sessions, when both parties discuss their issues with the mediator's guidance; 3. Agreement Drafting, takes place when agreements are reach. This summary document outlines the agreed terms and can be made into a legally binding document through a solicitor Do I have to attend family mediation? Mediation is voluntary, but in most cases, you must attend a Mediation Information and Assessment Meeting (MIAM) before applying to court for child or financial disputes, unless an exemption applies (e.g., domestic abuse) Is mediation legally binding? No, mediation agreements are not legally binding. However, once both parties agree, a solicitor can draft a Consent Order, which the court can approve to make it legally binding. Ark Mediation offer a full service package solution where we can facilitate drafting of legal documents What issues can be discussed in family mediation? Mediation covers various family issues, including: 1. Child arrangements (custody, visitation, schooling, holidays) 2. Financial settlements (division of property, assets, pensions) 3. Spousal or child maintenance 4. Communication strategies for co-parenting 5. Any other family disputes related to separation or divorce How long does mediation take? It depends on the complexity of the case. Simple cases may take 1-2 sessions, while more complex disputes (e.g., financial settlements) can require 3-5 sessions or more What happens if we can’t reach an agreement? If mediation fails, the mediator will issue a ‘mediator’s certificate’ (FM1 form), allowing either party to apply to court. However, courts often prefer parties to have attempted mediation before legal proceedings Can I bring my solicitor to mediation? Typically, mediation is conducted without solicitors present, however Ark Mediation offer an advanced model called Hybrid Mediation where clients can attend with their legal representative. This allows for real time legal advice and faster decision making How much does family mediation cost? Costs vary based on your particularcircumstances but typically, your initial meeting (MIAM) and any subsequent joint mediation sessions start from £130 per person. Our end-to-end packages including mediation and formalising your agreement through a solicitor start at £799 What if my ex-partner refuses mediation? Mediation is voluntary, and if your ex refuses to attend, you can still proceed with a court application. The mediator will issue a form confirming the attempt to mediate Can mediation help with high-conflict situations? Yes, mediators are trained to manage conflict and ensure a safe discussion environment. In shuttle mediation, parties are in separate rooms, and the mediator moves between them to facilitate negotiation What are the benefits of mediation over court? 1. Faster & cheaper than court 2. Less adversarial – encourages cooperation 3. More control – parties make decisions, not a judge 4. Confidential – discussions remain private 5. Better for children – encourages positive co-parenting

Mediation offered through preventative and mitigation conflict management for the workplace. Avoid complex tribunals and restore a positive work environment What is workplace mediation At ark mediation, we specialise in Workplace Mediation, helping businesses and employees resolve disputes quickly, fairly, and confidentially. Our services prevent workplace conflicts from escalating into costly and time-consuming tribunal claims, fostering a more positive and productive working environment What is workplace mediation Workplace mediation is a structured, voluntary process where an independent mediator helps employees and employers resolve conflicts constructively. Unlike formal grievance or tribunal procedures, mediation focuses on mutual understanding and long-term solutions rather than blame and punishment. Why choose mediation over tribunal Cost-Effective – Tribunal cases can be extremely expensive for businesses, whereas mediation is a lower-cost alternative. Faster Resolution – Mediation can settle disputes within days or weeks, whereas tribunals can take months or years. Confidential & Non-Adversarial – Unlike public tribunal hearings, mediation is private, fostering open and honest discussions. Preserves Workplace Relationships – Mediation encourages dialogue and compromise, helping employees and employers maintain a professional working relationship. Flexible & Custom Solutions – Outcomes are tailored to the needs of both parties, rather than rigid legal rulings. Our workplace mediation services We offer two core services to help businesses manage and prevent workplace disputes: 1. Conflict prevention and early intervention Proactive mediation before conflicts escalate. Training sessions for HR teams and managers on conflict resolution. Mediation policies to integrate dispute resolution into workplace culture. Creating a safe space for employees to express concerns early. 2. Post-conflict resolution and management Mediation for employee disputes, team conflicts, and employer grievances. Restoring effective communication between colleagues. Facilitating return-to-work discussions after grievances or disciplinary actions. Helping to rebuild trust and productivity in teams affected by workplace disputes. Who can benefit from workplace mediation Employees and managers experiencing interpersonal conflicts. HR professionals seeking efficient alternatives to tribunals. Businesses wanting to improve workplace culture and reduce turnover. Teams experiencing ongoing tension or breakdown in communication. Start Your Mediation Journey Today If you're facing workplace disputes or want to proactively prevent conflicts, ark mediation can help. Call us on 0330 043 6360 Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit