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What is workplace mediation

At ark mediation, we specialise in Workplace Mediation, helping businesses and employees resolve disputes quickly, fairly, and confidentially. Our services prevent workplace conflicts from escalating into costly and time-consuming tribunal claims, fostering a more positive and productive working environment

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What is workplace mediation

Workplace mediation is a structured, voluntary process where an independent mediator helps employees and employers resolve conflicts constructively. Unlike formal grievance or tribunal procedures, mediation focuses on mutual understanding and long-term solutions rather than blame and punishment.

 

Why choose mediation over tribunal​

  • Cost-Effective – Tribunal cases can be extremely expensive for businesses, whereas mediation is a lower-cost alternative.

  • Faster Resolution – Mediation can settle disputes within days or weeks, whereas tribunals can take months or years.

  • Confidential & Non-Adversarial – Unlike public tribunal hearings, mediation is private, fostering open and honest discussions.

  • Preserves Workplace Relationships – Mediation encourages dialogue and compromise, helping employees and employers maintain a professional working relationship.

  • Flexible & Custom Solutions – Outcomes are tailored to the needs of both parties, rather than rigid legal rulings.

Our workplace mediation services

We offer two core services to help businesses manage and prevent workplace disputes:

1. Conflict prevention and early intervention

  • Proactive mediation before conflicts escalate.

  • Training sessions for HR teams and managers on conflict resolution.

  • Mediation policies to integrate dispute resolution into workplace culture.

  • Creating a safe space for employees to express concerns early.

 

2. Post-conflict resolution and management

  • Mediation for employee disputes, team conflicts, and employer grievances.

  • Restoring effective communication between colleagues.

  • Facilitating return-to-work discussions after grievances or disciplinary actions.

  • Helping to rebuild trust and productivity in teams affected by workplace disputes.

Who can benefit from workplace mediation

  • Employees and managers experiencing interpersonal conflicts.

  • HR professionals seeking efficient alternatives to tribunals.

  • Businesses wanting to improve workplace culture and reduce turnover.

  • Teams experiencing ongoing tension or breakdown in communication.

Start Your Mediation Journey Today

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If you're facing workplace disputes or want to proactively prevent conflicts, ark mediation can help.

Call us on 0330 043 6360

Request a call back & free consultation

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