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An enhanced model of family mediation allowing clients to have their solicitor present during the mediation process. Contact us for more information A modern approach to family mediation Hybrid Family Mediation, is an innovative model that allows clients to bring their legal representatives, such as solicitors, into the mediation process. This approach enables faster decision-making by ensuring that legal advice is available in real time, allowing couples to reach fair and informed agreements more efficiently. What is hybrid mediation Hybrid mediation is a flexible and structured process that integrates legal representation within the mediation sessions. This service is particularly beneficial for couples who: Need real-time legal advice during mediation. Want to make quicker, informed decisions without waiting for separate legal consultations. Have complex financial arrangements requiring solicitor input. Seek a more collaborative and problem-solving approach to separation or divorce The advantages of hybrid mediation Immediate Legal Guidance – Clients receive real-time legal advice from their solicitors during the session. Faster Decision-Making – No delays in consulting lawyers between sessions; agreements can be reached more quickly. Cost-Effective – Reduces the need for lengthy solicitor negotiations outside of mediation. Tailored & Flexible – Works for both financial and child-related disputes, adapting to your unique needs. Reduces Conflict – Encourages cooperation by keeping legal professionals involved in a non-adversarial setting. Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit How does hybrid mediation work Initial Consultation – We assess whether hybrid mediation is the right approach for your case. Preparation & Disclosure – Legal representatives help clients prepare necessary financial disclosures and documents. Mediation Sessions with Solicitors – Structured discussions take place with both parties and their legal representatives present. Agreement Drafting – Decisions made during mediation are formalised into a Memorandum of Understanding. Legal Finalisation – With legal advice provided in real time, agreements can be quickly converted into a legally binding Consent Order Start Your Mediation Journey Today If you are going through a divorce, separation, family asset dispute or need support on aspects of child arrangements, call our team today. Call us on 0330 043 6360

Cultural diversity in mediation acknowledges the importance of religion, customs, and heritage in family mediation. Contact us for more information What is culturally aware mediation Culturally diverse mediation acknowledges the importance of religion, customs, and heritage in family dynamics and separation agreements. This service is ideal for couples who: Come from different religious or cultural backgrounds Need mediation that respects Islamic, Hindu, Jewish, Sikh, or other faith-based values Want a process that considers family honor, traditions, and religious obligations Are navigating divorce or separation in a way that aligns with their cultural identity Why choose culturally aware mediation Respect for Religious & Cultural Values – We consider the spiritual, moral, and community aspects of family disputes. Neutral & Understanding Approach – Our mediators are trained to navigate sensitive topics with cultural awareness. Confidential & Non-Judgmental – Discussions remain private, and we provide a safe space for open dialogue. Tailored Solutions – Agreements are designed to reflect both legal and cultural considerations. Faster & More Cost-Effective – Avoid lengthy court battles while reaching a resolution that suits your family's needs. How does this type of mediation work Initial Consultation – We discuss your cultural and religious needs to ensure an inclusive approach. Understanding Priorities – Identifying key concerns such as child upbringing, financial settlements, and family expectations. Facilitated Discussions – Structured conversations that allow both parties to express their perspectives. Agreement Drafting – A Memorandum of Understanding is created to document the agreed-upon terms. Legal Considerations – We collaborate with faith-based or legal advisors where necessary to finalise agreements. Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit Who can benefit from this type of mediation Couples from different religious backgrounds seeking a fair separation process. Families who prioritize cultural and faith-based decision-making. Parents who wish to establish co-parenting arrangements that align with their values. Extended families seeking mediation over inheritance, traditions, or family roles. Start Your Mediation Journey Today Our professional mediators provide a culturally sensitive approach to resolving disputes while ensuring fairness and mutual respect. Call us on 0330 043 6360 Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM? CULTURALLY AWARE MEDIATION FAQs Can mediation consider extended family involvement? Yes, mediation can include discussions about family expectations, parental influence, and community involvement while ensuring a fair and balanced outcome What issues can culturally aware mediation help with? It can assist with child arrangements, financial settlements, extended family involvement, religious obligations, and culturally specific expectations in separation or divorce Can a mediator understand my religious or cultural values? Yes, culturally aware mediators are trained to be sensitive to different cultures and faiths, and they may consult with specialist advisors or community leaders when needed Can culturally aware mediation help with religious divorce? Yes, mediation can facilitate discussions on religious divorce requirements (such as Islamic Talaq, Jewish Get, or Hindu annulments) alongside legal separation agreements Is culturally aware mediation legally binding? No, but agreements can be formalised into a Consent Order by a solicitor, making them legally enforceable

Discover how mediation can help you avoid court, reduce stress, and reach fairer agreements on family, relationship, and financial issues Do I Need a MIAM? Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting What is family mediation 43% of marriages in the UK end in divorce so it’s important to recognise the changing landscape of divorce. One such change is the trend around Mediation, also known as ADR (Alternative Dispute Resolution). The primary goal of mediation is to make divorce proceedings more efficient, reduce conflict, and to support couples in finding long term solutions. Family mediators are trained to work with people in situations where the relationship or marriage has broken down. Our team come from professional backgrounds including law, psychology and various therapy-related professions, and are highly skilled at navigating these types of high-conflict situations. Unlike the court system, you stay in control at every step of the journey. How does family mediation work At ark mediation, your mediation journey follows four key stages: 1. The Initial meeting , and a requirement by the courts, is known as a MIAM (Mediation Information and Assessment Meeting) 2. Mediation Sessions , offered in various formats to suit your needs e.g. shuttle mediation in high-conflict situations, child inclusive mediation where kids are involved, and other formats 3. Outcome , resulting in documents drafted by your mediator to confirm what you agree upon. These can be made legally binding 4. Post-mediation six month check in with your mediator to see how things are going What are the benefits of family mediation Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit Take control and have more say on the outcome you desire. Unlike the legal route, where a court judge will enforce decisions upon you, mediation can help empower you to take the right decisions Mediators can often eliminate the conflict between you and your partner by providing pragmatic and impartial guidance . This is especially important where children are concerned and can help both sets of parents keep a level head Unlike the legal court system where decisions can be binding, mediation offers flexibility where agreements can be adapted based on your changing circumstances, for example as your children get older and have different needs Mediation can be quicker, significantly more cost effective and offers a better route to resolving disagreements compared to long drawn-out court battles Read our blog article here for more helpful information and advice, or contact us now for a free consultation. How long does family mediation take The length of family mediation depends on the complexity of the issues and the willingness of both parties to reach an agreement. On average, most cases are resolved within 2 to 4 sessions, with each session lasting around 60 to 90 minutes. Simpler cases, such as basic child arrangements, may be settled in just one or two sessions, while more complex financial disputes can take several sessions. Compared to court proceedings, mediation is significantly faster, often concluding within a few weeks to a couple of months, rather than months or years in court. Start Your Mediation Journey Today If you are going through a divorce, separation, family asset dispute or need support on aspects of child arrangements, call our team today. Call us on 0330 043 6360 Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM? Learn more about a MIAM The first step in your mediation journey is a MIAM, otherwise known as the initial meeting. Read More What is the £500 Family Voucher Scheme? A government initiative that provides a financial contribution of up to £500 towards the cost of family mediation. Read More Learn more about Neurodiverse Family Dynamics For families with specific needs including neurodiverse dynamics. Read More Learn about our fixed Legal Packages A comprehensive end-to-end package including mediation and post-mediation legal sufeguarding. Read More Family Mediation FAQs How does family mediation work? Family mediation has three main stages. 1. Initial Meeting, also known as a MIAM where each party meets the mediator separately to assess suitability; 2. Joint Mediation Sessions, when both parties discuss their issues with the mediator's guidance; 3. Agreement Drafting, takes place when agreements are reach. This summary document outlines the agreed terms and can be made into a legally binding document through a solicitor Do I have to attend family mediation? Mediation is voluntary, but in most cases, you must attend a Mediation Information and Assessment Meeting (MIAM) before applying to court for child or financial disputes, unless an exemption applies (e.g., domestic abuse) Is mediation legally binding? No, mediation agreements are not legally binding. However, once both parties agree, a solicitor can draft a Consent Order, which the court can approve to make it legally binding. Ark Mediation offer a full service package solution where we can facilitate drafting of legal documents What issues can be discussed in family mediation? Mediation covers various family issues, including: 1. Child arrangements (custody, visitation, schooling, holidays) 2. Financial settlements (division of property, assets, pensions) 3. Spousal or child maintenance 4. Communication strategies for co-parenting 5. Any other family disputes related to separation or divorce How long does mediation take? It depends on the complexity of the case. Simple cases may take 1-2 sessions, while more complex disputes (e.g., financial settlements) can require 3-5 sessions or more What happens if we can’t reach an agreement? If mediation fails, the mediator will issue a ‘mediator’s certificate’ (FM1 form), allowing either party to apply to court. However, courts often prefer parties to have attempted mediation before legal proceedings Can I bring my solicitor to mediation? Typically, mediation is conducted without solicitors present, however Ark Mediation offer an advanced model called Hybrid Mediation where clients can attend with their legal representative. This allows for real time legal advice and faster decision making How much does family mediation cost? Costs vary based on your particularcircumstances but typically, your initial meeting (MIAM) and any subsequent joint mediation sessions start from £130 per person. Our end-to-end packages including mediation and formalising your agreement through a solicitor start at £799 What if my ex-partner refuses mediation? Mediation is voluntary, and if your ex refuses to attend, you can still proceed with a court application. The mediator will issue a form confirming the attempt to mediate Can mediation help with high-conflict situations? Yes, mediators are trained to manage conflict and ensure a safe discussion environment. In shuttle mediation, parties are in separate rooms, and the mediator moves between them to facilitate negotiation What are the benefits of mediation over court? 1. Faster & cheaper than court 2. Less adversarial – encourages cooperation 3. More control – parties make decisions, not a judge 4. Confidential – discussions remain private 5. Better for children – encourages positive co-parenting

Get answers to all your questions about Family Mediation with our FAQ Family Mediation FAQs How does family mediation work? Family mediation has three main stages. 1. Initial Meeting, also known as a MIAM where each party meets the mediator separately to assess suitability; 2. Joint Mediation Sessions, when both parties discuss their issues with the mediator's guidance; 3. Agreement Drafting, takes place when agreements are reach. This summary document outlines the agreed terms and can be made into a legally binding document through a solicitor Do I have to attend family mediation? Mediation is voluntary, but in most cases, you must attend a Mediation Information and Assessment Meeting (MIAM) before applying to court for child or financial disputes, unless an exemption applies (e.g., domestic abuse) Is mediation legally binding? No, mediation agreements are not legally binding. However, once both parties agree, a solicitor can draft a Consent Order, which the court can approve to make it legally binding. Ark Mediation offer a full service package solution where we can facilitate drafting of legal documents What issues can be discussed in family mediation? Mediation covers various family issues, including: 1. Child arrangements (custody, visitation, schooling, holidays) 2. Financial settlements (division of property, assets, pensions) 3. Spousal or child maintenance 4. Communication strategies for co-parenting 5. Any other family disputes related to separation or divorce How long does mediation take? It depends on the complexity of the case. Simple cases may take 1-2 sessions, while more complex disputes (e.g., financial settlements) can require 3-5 sessions or more What happens if we can’t reach an agreement? If mediation fails, the mediator will issue a ‘mediator’s certificate’ (FM1 form), allowing either party to apply to court. However, courts often prefer parties to have attempted mediation before legal proceedings Can I bring my solicitor to mediation? Typically, mediation is conducted without solicitors present, however Ark Mediation offer an advanced model called Hybrid Mediation where clients can attend with their legal representative. This allows for real time legal advice and faster decision making How much does family mediation cost? Costs vary based on your particularcircumstances but typically, your initial meeting (MIAM) and any subsequent joint mediation sessions start from £130 per person. Our end-to-end packages including mediation and formalising your agreement through a solicitor start at £799 What if my ex-partner refuses mediation? Mediation is voluntary, and if your ex refuses to attend, you can still proceed with a court application. The mediator will issue a form confirming the attempt to mediate Can mediation help with high-conflict situations? Yes, mediators are trained to manage conflict and ensure a safe discussion environment. In shuttle mediation, parties are in separate rooms, and the mediator moves between them to facilitate negotiation What are the benefits of mediation over court? 1. Faster & cheaper than court 2. Less adversarial – encourages cooperation 3. More control – parties make decisions, not a judge 4. Confidential – discussions remain private 5. Better for children – encourages positive co-parenting ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us. Free Consultation Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM?

Discover Ark Mediation's simple 4-step family mediation process. From MIAM to final agreement, learn how we help families resolve disputes effectively What is the family mediation process The law in England now requires all couples to demonstrate they have attempted to resolve separation disputes through mediation. Whilst a mediator cannot issue you your divorce, the mediation process will prepare you with all the necessary documentation to help you avoid the need to attend court and prevent against lengthy drawn out court hearings over issues such as child maintenance, financial settlements etc. At ark mediation we will work closely with you and the other party to ensure a quick, robust and amicable outcome. 1. MIAM - Initial Meeting At ark mediation, your mediation journey follow four key stages: 1. The Initial meeting , and a requirement by the courts, also know as a MIAM (Mediation Information and Assessment Meeting) 2. Mediation Sessions , offered in various formats to suit your needs e.g. shuttle mediation in high-conflict situations, child inclusive mediation where kids are involved, and other formats 3. Outcome , resulting in documents drafted by your mediator to confirm what you agree upon. These can be made legally binding 4. Post-mediation six month check in with your mediator to see how things are going 2. Mediation Sessions The mediator brings all parties together in joint sessions where open and respectful communication is encouraged. During these sessions, participants have the opportunity to express their perspectives, interests and needs. The mediator facilitates the conversation, promotes understanding and helps identify areas of agreement and disagreement. We recognise sometimes it is too difficult for individuals seeking mediation to participate in a joint session. Ark mediation can provide shuttle mediation to overcome this. In cases involving children, and where a child needs to be included as part of the mediation process, our team are trained in Child Inclusive Mediation (CIM) and qualified to speak with children aged 10 years and above. Younger children maybe considered on a case-by-case basis. Read more here . Our team are also trained to deal with cases that are circumstances involving 3. Outcome - Agreement & Documentation The mediator assists the parties in generating and evaluating possible solutions. They help participants explore different options, consider the consequences of their decisions and find creative ways to meet their interests and needs. When the parties reach a mutually satisfactory agreement, the mediator assists in documenting the agreement in writing. The agreement may cover various aspects such as parenting plans, division of assets, financial arrangements and any other relevant matters. The agreement can be made legally binding by a qualified solicitor. With a fixed legal package from ark mediation, we can take care of this for you, or you can secure the services of a solicitor of your choosing. 4. Implementation and Six-Month Follow Up After the agreement is reached the parties may need to take steps to implement the agreed-upon terms. The mediator can provide guidance on the necessary actions and support the parties to address any challenges that may arise during the implementation process. It is important to note that Family Mediation is a voluntary process and the mediator remains neutral throughout. The mediator does not make decisions for the parties but instead facilitates their communication and helps them find their own solutions. The goal is to promote understanding, improve communication and foster cooperative relationships within the family. Ark mediation offer all clients a free six-month follow up session. This is an opportunity to make further enhancements to your agreement based on how things are going. Use our 1-minute 'Do I Need A MIAM?' questionnaire to find out if you need an initial mediation meeting Do I Need a MIAM? Mediation Process FAQs How long does the mediation process take? The number of sessions depends on the complexity of the issues. A straightforward case may be resolved in one or two sessions, while financial disputes or more complex cases might require three to five sessions. Each session typically lasts 60-90 minutes Is family mediation confidential? Yes, mediation is entirely confidential. Discussions cannot be used as evidence in court, except in cases involving safeguarding concerns, criminal activity, or financial fraud What are the benefits of family mediation over court? 1. Quicker: Mediation takes weeks, while court cases can take months or years 2. Cheaper: Mediation is significantly less expensive than legal proceedings 3. Less stressful: A cooperative process rather than an adversarial legal battle 4. Confidential: Unlike court cases, mediation remains private 5. Better for children: Focuses on reducing conflict and prioritising their well-being

Discover our transparent pricing for family mediation, MIAMs, and dispute resolution. Affordable fees with clear, upfront pricing. A cost-effective alternative to lengthy legal battles Mediation fees The information below outlines our standard fees. We operate a simple and transparent pricing structure with prices for our standard services starting from £90.00. Note: we do not offer Legal Aid. Standard Family Mediation Pricing MIAM Standard MIAM £130.00 -Includes FREE Court Form, upon request -Conducted over video call -+£30.00 for in-person -Up to 1hr of session time Fast Track MIAM £150.00 -Only available via video call -24-48hr Form Turnaround -Plus £25.00 for Court Form, upon request -Up to 1hr of session time Do I Need a MIAM? MEDIATION Online Joint Mediation £130.00 -Per hour, per person (+£30.00 for face-to-face) Shuttle Mediation £180.00 -Per hour, per person Child Mediation £190.00 -Per hour, per parent (incl. child) 6-Month Follow Up FREE Voucher Scheme DOCUMENTATION C100 / Form A FREE -Included with MIAM Open Financial Statement £95.00 -Per person Parenting Plan £90.00 -Per parent Memorandum of Understanding £95.00 -Per person Free Consultation We do not charge VAT. Appointments changed/cancelled with less than 2 working days notice will be charged at a fee of £90. Charges for MIAM's and mediation are per person, per session and are payable in advance. Specialist Family Mediation Pricing 1. Complex Asset Financial Mediation This service is for clients requiring support with a financial settlement and that own over £1 million in property assets (either through one or multiple properties). Mediation sessions relating to these matters start at £199.00 per person, per hour. 2. Neurodiverse Family Dynamics Mediation This service is for clients with children that have unique needs. Our team work with a broad range of professionals specialising in child therapy including ADHD, dyslexia, or sensory processing disorders. Mediation sessions for this service start at £240.00 per hour. Fixed Fee Legal Package Fixed Fee Legal Package Our fixed fee legal package offers you the benefit of an end-to-end service including mediation and the legal aspects of formalising your separation, settlement and arrangements. The cost of this service includes the following: 1. A MIAM for both parties 2. The divorce application fee (set by the government) 3. Independent legal advice from an ark mediation partner law firm, for a fixed cost of £850.00 4. Mediation to agree terms. This can go to court for approval 5. £850 per consent order. Depending on the complexity of your order the maximum you will pay is £5,000 Workplace Mediation 1. Workplace Mediation Services: • Half-Day Mediation: Typically lasting up to 4 hours, the fees range from £500 to £750 • Full-Day Mediation: Spanning approximately 7 hours, standard rates are between £1,000 and £1,500 2. Conflict Resolution Training: • One-Day Training Courses: These sessions are designed to equip employees with strategies to manage and resolve workplace conflicts. Prices typically range from £295 to £550 per participant

Family mediation for individuals and families with over £1million in property assets or multiple properties. Avoid complexities by working with our trained mediators to settle your financial & property matters What is complex asset mediation Helping High-Value Families Resolve Financial Disputes Amicably. Designed for individuals and families with over £1 million in property assets or multiple properties. High-value financial disputes can be challenging, but our expert mediators help you navigate them with clarity, fairness, and discretion. How does complex asset mediation work Complex asset mediation is a structured process that helps separating couples and families divide significant financial assets without resorting to costly and lengthy court proceedings. This service is ideal for cases involving: - Multiple residential properties - High-value real estate portfolios - Overseas property holdings - Investment properties and rental income - Trusts, pensions, and business assets Why choose mediation over litigation Confidential & Private – avoid the public nature of court disputes. Cost-Effective – mediation is significantly less expensive than prolonged legal battles. Tailored Solutions – agreements are designed around your unique financial situation. Faster Resolution – avoid court delays and resolve disputes in weeks instead of years. Reduced Stress & Conflict – a cooperative approach ensures better long-term relationships, especially when children are involved. How does the mediation process work 1. Initial Consultation – we assess your financial situation and discuss your goals. 2. Disclosure & Valuation – full financial transparency is essential; all assets are disclosed and professionally valued if necessary. 3. Negotiation Sessions – we facilitate structured discussions to find equitable solutions. 4. Agreement Drafting – once consensus is reached, we provide a legally recognised Memorandum of Understanding. 5. Legal Finalisation – a solicitor can convert the agreement into a legally binding Consent Order. Who can benefit from complex asset mediation - High-net-worth individuals going through divorce or separation. - Couples with multiple real estate assets needing fair division. - Families managing inherited or shared property portfolios. - Business owners concerned about protecting commercial assets. Start Your Mediation Journey Today If you have over £1 million in property assets or multiple properties and need assistance in navigating a complex financial separation, our expert mediators can help. Call us on 0330 043 6360 Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit

Unhappy with our service? Follow our complaints process here Complaints Process Ark Mediation Ltd Complaints Policy 1. Introduction Ark Mediation Ltd is committed to providing high-quality mediation services. We welcome feedback from our clients to help us improve our services. If you are dissatisfied with any aspect of our service, we encourage you to raise your concerns so we can address them appropriately and maintain our standards. 2. Purpose of This Policy This policy outlines how Ark Mediation Ltd will handle complaints, ensuring that they are dealt with in a fair, prompt, and respectful manner. Our goal is to resolve complaints effectively and learn from them to prevent similar issues in the future. 3. Scope This complaints policy applies to all clients, potential clients, and any other individual or organisation interacting with Ark Mediation. It covers complaints related to the services provided by Ark Mediation Ltd, the conduct of our staff, and any issues that may arise during the course of mediation. 4. Making a Complaint If you wish to make a complaint, you may do so in writing, by email, or by phone. Complaints should be directed to our Complaints Officer as follows: Complaints Officer Ark Mediation Ltd Email: contact@arkmediation.co.uk Phone: 0330 043 6360 To help us handle your complaint effectively, please include the following information: • Your name and contact details • A clear description of your complaint, including relevant dates and the names of any staff involved • Any documents or other information you feel are relevant to your complaint 5. Complaints Handling Procedure 1. Acknowledgement We will acknowledge receipt of your complaint within 10 working days. Our Complaints Officer will review your complaint and may contact you for further information if necessary. 2. Investigation We will conduct a thorough and impartial investigation of your complaint. This may involve speaking to relevant staff, reviewing records, and gathering any additional information needed to understand the issue. 3. Response Within 20 working days of acknowledging your complaint, we will provide you with a formal response outlining the outcome of our investigation. If further time is required, we will keep you informed of the reasons for the delay and provide a new timeframe. 4. Resolution and Actions If your complaint is upheld, we will take appropriate action to address the issue and prevent it from reoccurring. This may include issuing an apology, providing additional support, or implementing procedural changes. 6. Appeals Process If you are not satisfied with the outcome of your complaint, you may request a review of the decision by contacting us within 10 working days of receiving our response. A senior member of the Ark Mediation Ltd team will re-evaluate your complaint and provide a final response within 15 working days. 7. Confidentiality We treat all complaints with strict confidentiality and handle them in accordance with our data protection policy. Information related to complaints is shared only with those directly involved in addressing the issue. 8. Continuous Improvement Ark Mediation Ltd views complaints as an opportunity to improve our services. We keep records of all complaints and monitor patterns to identify areas for development, ensuring that we consistently provide the best possible service to our clients. 9. Contact Us If you have any questions about this complaints policy or need assistance with making a complaint, please contact us using the details provided above.

Get essential mediation documens and forms with Ark Mediation. From MIAM forms, C100 and Form A to mediation agreements, we provide all documents you require What are mediation forms and documents The table below provides an overview of typical forms you can expect to encounter on your mediation journey. MIAM Forms FM1 Form (Mediation Certificate) issued when mediation is deemed unsuitable C100 Form issued when applying to court for child arrangements Mediation Outcome Memorandum of Understanding (MoU) issued as a non-legally binding document summarising your agreement. This can be converted into a Consent Order Open Financial Statement (OFS) issued as a factual summary of both parties' financial disclosure Form A issued when applying to court for a financial remedy order e.g. division of assets etc. Other Mediation Documents Parenting Plan - a structured agreement outlining how parents share responsibilities and make decisions about their children Shuttle Mediation Agreement - issued if parties choose shuttle mediation Key Takeaways Mediation outcome documents (MoU, OFS) are not legally binding unless converted into a Consent Order Financial cases require an Open Financial Statement (OFS) to disclose assets transparently Request a call back & free consultation * First name * Last name * Email Phone number * Service Required Family Mediation Message Submit MEDIATION FORM FAQs Do I need a mediation certificate to apply to court? Yes, for most child arrangement and financial cases, you must attend a MIAM first. If mediation is not suitable or the other party refuses to engage, the mediator will issue an FM1 certificate allowing you to proceed to court Can mediation forms be used in court? Yes, documents like the FM1 form (for court applications) and the Open Financial Statement (OFS) (for financial disclosures) can be used in court if required. However, the Memorandum of Understanding (MoU) itself is not a legal document unless turned into a Consent Order

See more information about our Privacy Policy here Privacy Policy 1. Introduction Ark Mediation Ltd (referred to as “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which are the relevant laws of England and Wales. Please read this policy carefully to understand our views and practices regarding your personal data. 2. Information We Collect We may collect and process the following information about you: Personal Information: Name, contact details (including address, phone number, and email address), date of birth, and other personal information provided by you. Sensitive Information: Information relating to your family, financial details, and other sensitive data, as relevant to the mediation process. Communication Records: Notes, emails, and other forms of communication between you and Ark Mediation Ltd. Website Usage Data: Information collected through cookies and similar technologies when you use our website (see “Cookies” below). 3. How We Use Your Information We use your personal information to: Provide family mediation and related services. Schedule, conduct, and manage appointments and meetings. Respond to inquiries and provide customer support. Comply with legal obligations and professional standards. Improve our services and understand client needs. 4. Legal Basis for Processing We process your personal data based on the following grounds: Consent: When you have given clear consent for us to process your personal information for specific purposes. Contractual Obligations: To fulfil our contractual duties in providing mediation services. Legal Obligations: Where processing is necessary for compliance with the laws of England and Wales. Legitimate Interests: For our legitimate interests, provided they do not override your fundamental rights. 5. Disclosure of Your Information We may share your personal information with: Third-party Service Providers: Professionals who assist us in providing services, such as administrative support, IT services, or legal advisers. Legal or Regulatory Authorities: As required to comply with legal or regulatory obligations in England and Wales. Your Consent: If you provide explicit consent for us to share information in a specific instance. We ensure that third parties receiving your information protect it in accordance with this privacy policy and applicable data protection laws. 6. Security We are committed to safeguarding your personal data. We employ appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction of your information. 7. Retention of Your Information We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, to meet legal or regulatory requirements, or as otherwise required by law. 8. Your Rights Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data: Access: To request access to your data and obtain a copy. Rectification: To correct any inaccurate or incomplete information. Erasure: To request deletion of your data, subject to certain conditions. Restriction: To restrict the processing of your data in certain situations. Data Portability: To receive your data in a commonly used format. Objection: To object to processing based on legitimate interests. If you wish to exercise any of these rights, please contact us at contact@arkmediation.co.uk . 9. Changes to Our Privacy Policy We may update this privacy policy from time to time. Any changes will be posted on our website, and, where appropriate, notified to you by email. 10. Contact Us If you have questions about this policy or our data practices, please contact us at: Ark Mediation Ltd 0330 043 6360 contact@arkmediation.co.uk