Why the scheme exists
The voucher scheme was introduced during the pandemic to encourage families to resolve disputes about children through mediation, where it is safe to do so, rather than in court. It helps families reach agreements faster and in a less adversarial way, and frees up court time for the cases that need it, such as those with safeguarding concerns. You can read the government guidance on GOV.UK.
Who is eligible?
- Disputes or court applications about a child, such as where they live or time with each parent
- Financial disputes, but only where you are also in a dispute about a child
Access is not based on income, and people eligible for Legal Aid can still use it.
How it works at Ark
- Attend your MIAM. Your mediator assesses whether your case is suitable for mediation and eligible for the voucher.
- We apply for you. Only mediators authorised by the Family Mediation Council can apply. Ark's mediators handle this for you.
- Your first session is covered. Your first two-hour session (£250 per person) is covered by the £500 voucher when your case is eligible. It must start during office hours.
- Further sessions are charged at our normal rates.
With the voucher, a typical child arrangements mediation comes to about £435 per person, including your MIAM and parenting plan.