FMC-registered family mediators, by video across England and WalesFree 10-minute call: 0330 043 6360

How family mediation works

Family mediation at Ark follows four stages: a private MIAM for each of you, mediation sessions to work through the issues, a written agreement, and a free check-in six months later. Most families need two to four sessions, and the whole process typically takes from a few weeks to a few months.

Two people talking calmly across a table

Mediation is a voluntary process. Your mediator stays neutral throughout: they don't make decisions for you, but help you communicate, understand each other and find your own solutions. Although a mediator cannot grant your divorce, mediation can produce everything you need to avoid a contested court hearing about children or finances.

1. Your MIAM

Each of you meets the mediator separately for up to an hour. We explain how mediation works, listen to your situation and carry out a confidential safeguarding assessment. If mediation is suitable and you both want to go ahead, we book your first session. More about MIAMs.

2. Mediation sessions

In joint sessions, the mediator helps you both express your views, understand each other's priorities and identify where you agree and disagree. Sessions are 90 minutes by video.

  • If being together is too difficult, shuttle mediation keeps you apart.
  • If your children are 10 or over, child-inclusive mediation can give them a voice.
  • For finances, you'll both share full financial information first.

3. Your agreement

The mediator helps you generate and test options, think through consequences and find creative ways to meet both your needs. When you reach agreement, we write it up:

  • a parenting plan for child arrangements
  • an Open Financial Statement and Memorandum of Understanding for finances

A solicitor can make a financial agreement legally binding through a consent order. Ark's fixed-fee legal package can take care of this, or you can use a solicitor of your choice.

4. Putting it into practice, and a six-month check-in

Agreements sometimes need fine-tuning once you live with them. Every Ark client is offered a free follow-up session six months after mediation to review how things are going and make adjustments.

Frequently asked questions

How long does the mediation process take?

It depends on how much there is to agree. Child arrangements may be settled in one or two sessions; financial cases often take three to five. Most families reach agreement within a few weeks to a few months, far quicker than court.

Is family mediation confidential?

Yes. What is said in mediation cannot normally be used as evidence in court. The exceptions are safeguarding concerns, serious crime and financial disclosure, which is "open" so it can be used in a consent order.

Does the mediator decide?

No. Mediators are impartial and do not take sides or make decisions for you. They help you communicate, explore options and test what might work in practice, but every decision about your children and finances is yours.

Book your free 10-minute call

Tell us a little about your situation and a mediator will call you back, usually the same working day.

  1. Send us a few details
  2. A mediator calls you back at a time that suits you
  3. No obligation, and nothing is shared with your ex-partner

Prefer to talk now? 0330 043 6360

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