If you or a child are in immediate danger, call 999. If you can't speak, call 999 and press 55 when prompted.
How we keep mediation safe
- Separate MIAMs. You always meet the mediator on your own first, so you can speak freely.
- Screening at every MIAM. We ask about domestic abuse, coercive control, child safety and any other risks.
- Honest advice. If mediation isn't safe or suitable, we tell you, and we confirm this on your court form if you need to apply.
- Safer formats. Where mediation can go ahead, shuttle mediation means you never have to see or hear the other person.
- Ongoing checks. Your mediator keeps safety under review throughout, and can stop mediation at any point.
When mediation isn't suitable
Mediation depends on both people being able to speak freely and safely. It may not be appropriate where there has been domestic abuse, including coercive control or financial abuse; where a child is at risk; where one person is unable to negotiate for themselves; or where there are serious concerns about substance misuse or mental health that affect safety.
Where to get support
- National Domestic Abuse Helpline (Refuge): 0808 2000 247, free, 24 hours
- Men's Advice Line (Respect): 0808 801 0327
- Galop, for LGBT+ people experiencing abuse: 0800 999 5428
- NSPCC, if you are worried about a child: 0808 800 5000
- Samaritans, any time you need to talk: 116 123